Customer Support
SEGA Account Support-SEGA Account Support-
Info&News
About Service
- Regarding support for 【Sonic Forces】【Sonic Dash】
- Regarding support for 【Sonic Racing: CrossWorlds】
- I want to ask about games.
- Regarding support for 【SEGA FOOTBALL CLUB CHAMPIONS 2026】
- I would like to inquire about 【TOTAL WAR】.
- Relic Entertainment Game Support 【Company of Heroes & Dawn of War titles】
Personal Data
Troubleshooting
- I want to inquire about my game account / I forgot my game account.
- “Your age does not match the one registered to your SEGA Account or the game/service.”is displayed.
- Unable to log in to your SEGA Account
- Am I able to consolidate my game/platform accounts that are linked to different SEGA Accounts into one SEGA Account?
- I linked to the wrong SEGA Account. What should I do?
- Why can't I change the Country/Region when registering a Family Account?