Troubleshooting
- I want to inquire about my game account / I forgot my game account.
- “Your age does not match the one registered to your SEGA Account or the game/service.”is displayed.
- Unable to log in to your SEGA Account
- Am I able to consolidate my game/platform accounts that are linked to different SEGA Accounts into one SEGA Account?
- I linked to the wrong SEGA Account. What should I do?
- Why can't I change the Country/Region when registering a Family Account?
- I haven't received my authentication code.
- I forgot my email address.
- I forgot my password.
- How do I delete my SEGA Account?
- I want to unlink an account from SEGA Account.
- I am not receiving any e-newsletters.